Warranty

VALLEY COMFORT SYSTEMS INC.

WARNING: TO VALIDATE THIS WARRANTY YOU MUST COMPLETE AND RETURN THE WARRANTY CARD WITHIN 20 DAYS OF THE DATE OF PURCHASE OR YOU CAN FILL OUT OUR ONLINE WARRANTY REGISTRATION.

WHAT THE WARRANTY COVERS:

This warranty contains different terms which cover different parts of the heater. VALLEY COMFORT SYSTEMS INC warrants the STEEL COMPONENTS including the COMBUSTION CHAMBER and CAST LINERS of the VALLEY COMFORT heater, which is delivered with this warranty, against defects in material or workmanship to you, the original retail purchaser (hereafter referred to as purchaser), for a period of up to five (5) years following the date of original retail purchase, subject to the provisions of RESPONSIBILITIES OF THE COMPANY below. VALLEY COMFORT SYSTEMS INC warrants the BLOWER MOTOR, DOOR GASKET and the BI-METAL THERMOSTAT of the VALLEY COMFORT heater, which is delivered with this warranty, against defects in material or workmanship, to the purchaser, for a period of one (1) year following the date of original retail purchase, subject to the provisions of RESPONSIBILITIES OF THE COMPANY below. No person is authorized to modify this warranty or to make any additional warranties on behalf of the manufacturer, VALLEY COMFORT SYSTEMS INC.

WHAT THE WARRANTY DOES NOT COVER:

Unless otherwise provided by law or covered by this warranty, VALLEY COMFORT SYSTEMS INC is not responsible for removal, transportation or re-installation of any product repaired or replaced pursuant to this warranty. VALLEY COMFORT SYSTEMS INC shall in no event be liable for special, incidental, consequential, indirect or other similar damages arising from the breach of the warranty, even if VALLEY COMFORT SYSTEMS INC has been advised of the possibility of such damages. Some provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. VALLEY COMFORT SYSTEMS INC limits all implied warranties, if any, including the warranties of merchantability or fitness for particular purpose, to one (1) year from the date of original retail purchase. Some provinces do not allow limitations on how long implied warranty lasts, so the above limitation may not apply to you. Actions for breach of this warranty must be brought within one (1) year of the expiration of this warranty.

HOW YOU CAN GET SERVICE:

If this product requires repair or replacement due to defects in material or workmanship covered by this warranty, contact your VALLEY COMFORT dealer and explain the defect. If the dealer does not repair or replace the product to your satisfaction, contact the Service Department of VALLEY COMFORT SYSTEMS INC at 1-250-493-7444 or write to 1290 Commercial Way, Penticton, BC, V2A 3H5. Please explain the defect and state the model, serial number, date of retail purchase, and the name and address of your VALLEY COMFORT dealer. VALLEY COMFORT SYSTEMS INC may request that the defective part, parts, or the entire heater, be shipped to VALLEY COMFORT SYSTEMS INC at the purchasers expense.

RESPONSIBILITIES OF THE COMPANY:

IF the purchaser has complied with all of the terms and conditions of this warranty and IF the purchaser has notified VALLEY COMFORT SYSTEMS INC of a defect prior to the expiration of the respective warranty period and after shipment, VALLEY COMFORT SYSTEMS INC will either repair or replace the product, AT ITS ELECTION, or MAY ELECT to refund a portion of the purchase price, based on the formula below, if it cannot readily and quickly provide the purchaser with a replacement, if the purchaser is willing to accept such a refund. The repaired product or replacement will be returned to a VALLEY COMFORT dealer nearest the purchaser at VALLEY COMFORTs expense. IF it is determined by VALLEY COMFORT SYSTEMS INC that there is no defect, or that the defect resulted from causes not within the scope of this warranty, THEN the purchaser must bear the cost of storing the priduct and of returning the product to the purchaser. For parts of this heater warranted beyond the first year, VALLEY COMFORT SYSTEMS INC will have the same obligations as described in this paragraph, provided, however, that the purchaser shall pay the following percentage of the then-current retail cost of the repair or the replacement, according to the year after purchase in which the defect is brought to the attention of VALLEY COMFORT SYSTEMS INC:

MISUSE OF HEATER NULLIFIES WARRANTY:

The above warranty is conditional upon the proper installation and use of the heater according to the manufacturers directions embodied in the Owners Installation and Operation Instructions published by VALLEY COMFORT SYSTEMS INC and in compliance with the local building or fire codes in the area where it is installed. The heater should be inspected by the Local Building Inspector or Fire Department prior to beginning use. A copy of the Owners Installation and Operation Instructions is provided with each unit, or can be obtained by writing to VALLEY COMFORT SYSTEMS INC at the address shown below. READ THE OWNERS INSTALLATION AND OPERATION INSTRUCTIONS BEFORE INSTALLING OR USING THE HEATER. SAVE THESE INSTRUCTIONS FOR FURTHER MAINTENANCE AND SAFETY PROCEDURES. Alteration of, abuse of, damage to, lack of maintenance of, faulty repair, OR misuse of the heater, VOIDS this warranty. Use of fuel other than natural untreated wood (such as artificial logs, wood exposed to salt water, or coal that may burn at excessively high temperatures or may release fumes that can explode) will VOID this warranty. Burning the heater with the loading door open (other than during the brief start-up period) will also VOID this warranty.

OTHER LEGAL RIGHTS OF THE PURCHASER:

This warranty gives you specific legal rights, and you may have other rights that vary from province to province. All parts of this warranty are to be interpreted in accordance with the lasw of British Columbia/Canada. If you do not agree to the purchase of the heater on the terms and conditions set out in this warranty, then you must return the heater to the dealer prior to use or installation, and the purchase price will be refunded.